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#rancher-desktop
Title
# rancher-desktop
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fancy-knife-98621

01/23/2023, 11:43 AM
Hi Team, I'm having issue with Rancher Desktop. It won't open. I find these logs in the background.log. 2023-01-23T110339.805Z: Error starting up: Error: Platform "win32" is not supported by RcFilePathManager at new b (C:\Users\dprakash\AppData\Local\Programs\Rancher Desktop\resources\app.asar\dist\app\background.js119466) at k (C:\Users\dprakash\AppData\Local\Programs\Rancher Desktop\resources\app.asar\dist\app\background.js120819) at C:\Users\dprakash\AppData\Local\Programs\Rancher Desktop\resources\app.asar\dist\app\background.js2996630 Please help
r

rapid-eye-50641

01/23/2023, 5:23 PM
Hi, It looks like you are trying to run on a 32-bit machine.. Please note that Rancher Desktop binaries (windows, mac, linux) are all built for 64-bit, and hence doesn't work on 32-bit machines.
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fancy-knife-98621

01/24/2023, 5:22 AM
My system is 64-bit machine.
s

sticky-summer-13450

01/26/2023, 8:28 AM
Is your operating system 64 bit too?
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rough-restaurant-20393

04/13/2023, 5:29 PM
Same issue on 64 bit Windows 11 Enterprise
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