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m

millions-twilight-84558

01/02/2023, 12:27 PM
Hi team, I have installed the rancher desktop and i am getting the following error 2023-01-02T11:45:59.093Z: Error starting up: Error: Platform "win32" is not supported by RcFilePathManager at new b (C:\Users\DSPRAKAS\AppData\Local\Programs\Rancher Desktop\resources\app.asar\dist\app\background.js1️⃣19466) at k (C:\Users\DSPRAKAS\AppData\Local\Programs\Rancher Desktop\resources\app.asar\dist\app\background.js1️⃣20819) at C:\Users\DSPRAKAS\AppData\Local\Programs\Rancher Desktop\resources\app.asar\dist\app\background.js:29:96630
s

salmon-zebra-10173

01/03/2023, 10:53 AM
Hi Dinesh! I don't have a solution for your error. I just saw that only Linux and Darwin are supported by the RcFilePathManager: https://github.com/rancher-sandbox/rancher-desktop/blob/main/pkg/rancher-desktop/integrations/pathManager.ts#L54
m

millions-twilight-84558

01/03/2023, 11:07 AM
yes this is the log collected when i run the app for WINDIWS
s

salmon-zebra-10173

01/03/2023, 2:33 PM
I have the feeling the
PathManagementStrategy
is set to a wrong value.
m

millions-twilight-84558

01/03/2023, 2:46 PM
How to check this value? which file and location
s

salmon-zebra-10173

01/03/2023, 2:47 PM
That's the thing I'm trying to figure out 🙂
😀 1
m

millions-twilight-84558

01/03/2023, 2:51 PM
may be the rancher-desktop does not properly integrate with the WSL in my system
s

salmon-zebra-10173

01/03/2023, 4:29 PM
Could you please check the current settings as explained here: https://docs.rancherdesktop.io/1.7/references/rdctl-command-reference/#rdctl-list-settings and see if there is a setting
pathManagementStrategy
?
m

millions-twilight-84558

01/04/2023, 5:48 AM
also
C:\Users\GunasekharMatamalam\AppData\Roaming\rancher-desktop
this path does not have any json file. IT just have 2 folders cache and logs