Hi I m trying to install rancher desktop on Windows previous rancher-users #rancher-desktop

Title

colossal-lamp-42263

12/21/2022, 10:12 PM

Hi! I'm trying to install rancher desktop on Windows (previously had Docker Desktop but I fully removed it) just after RD installation, it shows a Kube error when attempting to start it : Error: connect ECONNREFUSED 172.27.212.154:6443 It's a clean install (already tried to uninstall and reinstall), with kube 1.26.0 and using Dockerd (moby) instead of containerd. WSL is already installed and working fine with an existing Ubuntu installed (more logs in the thread!)

Here are the logs given by the error window :

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2022-12-21T22:08:16.304Z: Registered distributions: Ubuntu
2022-12-21T22:08:17.546Z: Registered distributions: Ubuntu
2022-12-21T22:08:18.832Z: Registered distributions: Ubuntu,rancher-desktop
2022-12-21T22:08:18.943Z: Registered distributions: Ubuntu,rancher-desktop
2022-12-21T22:08:18.943Z: Creating initial data distribution...
2022-12-21T22:08:21.738Z: Did not find a valid mount, mounting /mnt/wsl/rancher-desktop/run/data
2022-12-21T22:08:22.908Z: Installing C:\Users\coren\AppData\Local\Programs\Rancher Desktop\resources\resources\linux\internal\trivy as /mnt/c/Users/coren/AppData/Local/Programs/Rancher Desktop/resources/resources/linux/internal/trivy into /usr/local/bin/trivy ...
2022-12-21T22:08:24.865Z: WSL: executing: cat /root/.docker/config.json: Error: wsl.exe exited with code 1
2022-12-21T22:08:25.684Z: Installing C:\Users\coren\AppData\Local\Programs\Rancher Desktop\resources\resources\linux\internal\rancher-desktop-guestagent as /mnt/c/Users/coren/AppData/Local/Programs/Rancher Desktop/resources/resources/linux/internal/rancher-desktop-guestagent into /usr/local/bin//rancher-desktop-guestagent ...

I don't really get what's wrong as I didn't even try to do anything "spicy"... any help would be appreciated on this one as I can't seem to find anyone that experienced the same thing 😞 I'm on W11 btw!

rapid-eye-50641

12/21/2022, 10:19 PM

Can you check if

rancher-desktop

is set as the active kubernetes context.. You can very and set this via

Rancher Desktop System Tray Menu > Kubernetes Contexts

colossal-lamp-42263

12/21/2022, 10:27 PM

Hey, yup it's set as the active one... currently the only context I have on this computer haha, didn't add my personal cluster yet

rapid-eye-50641

12/21/2022, 10:37 PM

Ok, the logging messages you shared doesn't help much.. If you are able to consistently reproduce may after retrying, restarting your machine etc, then do you mind filing a bug on the Github repo attaching full logs.. You can get to the logs folder via

Troubleshooting > Show Logs

👍 1

colossal-lamp-42263

12/21/2022, 10:38 PM

Yeah I think it'll end as a GitHub issue, been able to reproduce like 10 times, tried reinstalling RD, rebooting computer... same error everytime 😞 funny thing is i get almost the same error on my m1 macbook after a very normal install aswell haha

thanks for the help!

actually I will give a try to an older rancher desktop version

colossal-computer-6111

02/21/2023, 10:09 AM

Hi, What was the solution for this? I am getting the same issue.

@rapid-eye-50641

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