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lemon-sandwich-34597

05/30/2022, 4:14 PM
Hi, I am evaluating Rancher Desktop for use by our team in a corporate environment. For now, I'm just getting it running on my work PC, which uses Windows 10. I've encountered two errors: 1. Error: EPERM: operation not permitted, lstat 'C:\Users\chavarvi\AppData\Local\rancher-desktop\cache\k3s\tmp-v1.23.6+k3s1-lrwbeH\k3s-airgap-images-amd64.tar'. This showed up during the first launch. 2. Error: wsl.exe exited with code 4294967295. This showed up after I reset Kubernetes. Anyone suggestions for resolving these errors?
k

kind-iron-72902

05/30/2022, 10:27 PM
We would need to see the log files for a better idea of the second error message (which is just an error code of -1). As for the first problem, is there a chance your
AppData\Local
directory is mounted on an external drive? The error message suggests that Rancher Desktop was able to install the temporary tar file but wasn't able to unpack it and extract the files it needs. Again, there might be som einfo in the log files. And the log files are in
...\AppData\Local\rancher-desktop\logs
. Best bet would be to create an issue at https://github.com/rancher-sandbox/rancher-desktop/issues, zip the log files into a
log-file.zip
, and attach them there.