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# general
a
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f
did you login with an AD account or a local account for that screenshot?
if local, that is why, login with an AD user. If an AD user, the AD Auth setup cannot query so it somehow isn't working.
c
this screen is by local admin account becasue I couldn't login with each of domain users!
f
i would re-setup and validate your AD config then, but it is normal and expected to see that when logged in as the Admin user.
i am sure your Rancher pods log could tell you too why you cannot login via AD.
c
I used helm charts to deploy HA rancher with 3 instances
one thins is that when I wanted to join Rancher to domain, I should use IP of the DNS server not domain name.
also I found that in Rancher's log that an issue to resolve by local DNS which I am not sure why it should be resoved it while I am using Windows DNS service
tI am also wondering if I want to join with TLS, how should i provide needed certificate? and it is related to issue or not?