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# rancher-desktop
a
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f
How can I repro this?
How do you start Rancher Desktop? Clicking on the app icon or something else?
r
Clicking on the app icon
f
And where do you get the message?
r
I tried factory resetting and reinstalling, but no dice. It is on launch
f
So is it a popup window?
r
Yessir
f
Can you send me the logs, at least 
lima.log
?
It is a weird message, given that we run 
limactl start --tty=false
, so it should never look for a terminal to begin with
r
Yeah idk how to reset it though.
f
Sorry, how to reset what?
Ok the message 
Terminal is not available, proceeding without opening an editor.
is a red herring; it is always written to the log file when Lima is started with 
--tty=false
. Is there anything else in the popup?
r
Ahh yeah I think I found it. Even with an uninstall limactl.Ventura task remains running and continues to recreate the vm file
f
Can you provide more details? You have a stray 
limactl.ventura
process that is interfering with normal Rancher Desktop operation?
I assume this is a 
limactl.ventura start ...
command?
And this process is not being killed by a Factory Reset? Or an 
rdctl factory-reset
?
r
I found multiple processes running in the background for it. It seems that factory reset does not kill those
No it is not.
f
I would love to know how you get into this situation, but don't know how we can figure out now. I suspect if you reboot the machine everything will work normally, but look out if this happens again.
r
Yeah it started with an error and then I tried the factory reset and uninstall. That’s what got me stuck on the one I messaged in here about. I didn’t try a restart but killing the running background processes seemed to fix the issue
f
And the background processes exist because of a previous crash. So maybe Rancher Desktop should detect that and kill those processes.
I've created Force-kill leftover lima/qemu processes on Rancher Desktop startup · Issue #5014 for this issue; I hope this covers your experience.
p
@fast-garage-66093 Hmm, actually, https://github.com/rancher-sandbox/rancher-desktop/blob/3c2afb46b38b0b63317590d6a54b5794545fb771/src/go/rdctl/pkg/directories/lima_home.go#L66 would never find 
limactl.ventura
would it; would that be an issue?
f
It definitely is an issue; please add it to the bug. I'm not sure if it is the only issue because I'm not sure that the left-over processes were on Ventura or on Monterey
r
Yeah, like I said not a huge issue but will certainly cause some error messages for users.
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