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# general
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h
@fast-piano-59234 could you please help with this one?
@creamy-pencil-82913 could you please help? What can be the possible reasons for this issue? • I checked network connections between Rancher nodes and downstream cluster nodes , those are correct. • I am able to access downstream cluster using KUBECTL, but Rancher can not.
f
If you can access the cluster using kubectl, you can check the
cattle-cluster-agent
pod(s) and see why it can't connect. If there is nothing there, you can delete the pods so they are recreated to see if that solves the issue. https://ranchermanager.docs.rancher.com/troubleshooting/other-troubleshooting-tips/kubernetes-resources#rancher-agents