I have installed Rancher Desktop 1 7 0 darwin x64 i got ```E rancher-users #rancher-desktop

Title

polite-tent-68889

01/18/2023, 12:52 AM

I have installed Rancher Desktop 1.7.0 - darwin (x64), i got

Error Starting Kubernetes
Error: spawn /Applications/Rancher <http://Desktop.app/Contents/Resources/resources/darwin/lima/bin/limactl|Desktop.app/Contents/Resources/resources/darwin/lima/bin/limactl> EACCES

rapid-eye-50641

01/18/2023, 1:04 AM

Hi, Does the UI come up? If yes, Can you please share full logs? You can get to the logs folder via

Troubleshooting > Show logs

Looking at the error message, you problem seems to be similar/same as the one reported here - https://github.com/rancher-sandbox/rancher-desktop/issues/2738.. Can you please try this workaround suggested on the issue thread and see if it helps?

polite-tent-68889

01/18/2023, 1:37 AM

2023-01-18T00:59:41.070Z: mainEvents settings-update: {"version":4,"kubernetes":{"version":"1.24.4","memoryInGB":24,"numberCPUs":8,"port":6443,"containerEngine":"moby","checkForExistingKimBuilder":false,"enabled":true,"WSLIntegrations":{},"options":{"traefik":false,"flannel":true},"suppressSudo":false,"hostResolver":true,"experimental":{"socketVMNet":false}},"portForwarding":{"includeKubernetesServices":true},"images":{"showAll":true,"namespace":"<http://k8s.io|k8s.io>"},"telemetry":false,"updater":true,"debug":true,"pathManagementStrategy":"rcfiles","containerEngine":{"imageAllowList":{"enabled":false,"locked":false,"patterns":[]}},"diagnostics":{"showMuted":false,"mutedChecks":{}}}
2023-01-18T00:59:41.210Z: openMain() webRoot: app://.
2023-01-18T00:59:41.289Z: createWindow() name: main  url: app://./index.html
2023-01-18T00:59:42.008Z: Checking if credential helper osxkeychain is working...
2023-01-18T00:59:42.016Z: Credential helper "docker-credential-osxkeychain" is not functional: Error: spawn docker-credential-osxkeychain EACCES
2023-01-18T00:59:43.601Z: ipcMain: "k8s-state" triggered with arguments: 
2023-01-18T00:59:44.218Z: ipcMain: "settings-read" triggered with arguments: 
2023-01-18T00:59:44.218Z: ipcMain: "settings-read" triggered with arguments: 
2023-01-18T00:59:44.218Z: event settings-read in main: {"version":4,"kubernetes":{"version":"1.24.4","memoryInGB":24,"numberCPUs":8,"port":6443,"containerEngine":"moby","checkForExistingKimBuilder":false,"enabled":true,"WSLIntegrations":{},"options":{"traefik":false,"flannel":true},"suppressSudo":false,"hostResolver":true,"experimental":{"socketVMNet":false}},"portForwarding":{"includeKubernetesServices":true},"images":{"showAll":true,"namespace":"<http://k8s.io|k8s.io>"},"telemetry":false,"updater":true,"debug":true,"pathManagementStrategy":"rcfiles","containerEngine":{"imageAllowList":{"enabled":false,"locked":false,"patterns":[]}},"diagnostics":{"showMuted":false,"mutedChecks":{}}}
2023-01-18T00:59:44.219Z: ipcMain: "get-app-version" triggered with arguments: 
2023-01-18T01:00:08.090Z: Kubernetes was unable to start: Error: spawn /Applications/Rancher <http://Desktop.app/Contents/Resources/resources/darwin/lima/bin/limactl|Desktop.app/Contents/Resources/resources/darwin/lima/bin/limactl> EACCES
    at Process.ChildProcess._handle.onexit (node:internal/child_process:282:19)
    at onErrorNT (node:internal/child_process:477:16)
    at processTicksAndRejections (node:internal/process/task_queues:83:21) {
  errno: -13,
  code: 'EACCES',
  syscall: 'spawn /Applications/Rancher <http://Desktop.app/Contents/Resources/resources/darwin/lima/bin/limactl|Desktop.app/Contents/Resources/resources/darwin/lima/bin/limactl>',
  path: '/Applications/Rancher <http://Desktop.app/Contents/Resources/resources/darwin/lima/bin/limactl|Desktop.app/Contents/Resources/resources/darwin/lima/bin/limactl>',
  spawnargs: [
    '--debug',
    'shell',
    '--workdir=.',
    '0',
    'sudo',
    'rm',
    '-f',
    '/tmp/rd-nginx.conf-Jo5AdT.nginx.conf'
  ]
}
2023-01-18T01:00:09.099Z: openDialog() id:  KubernetesError
2023-01-18T01:00:09.285Z: createWindow() name: KubernetesError  url: app://./index.html#KubernetesError
2023-01-18T01:00:10.216Z: ipcMain: "k8s-state" triggered with arguments: 
2023-01-18T01:00:10.410Z: ipcMain: "get-app-version" triggered with arguments: 
2023-01-18T01:36:30.804Z: openMain() webRoot: app://.
2023-01-18T01:36:32.615Z: ipcMain: "show-logs" triggered with arguments:

i am trying not to down grade to 1.2

rapid-eye-50641

01/18/2023, 1:50 AM

Does the other workaround mentioned on the issue thread related to changing or removing the setting

PermitRootLogin no

in the file

/etc/ssh/sshd_config

help? https://github.com/rancher-sandbox/rancher-desktop/issues/2738#issuecomment-1221090656

polite-tent-68889

01/18/2023, 1:53 AM

i do not have PermitRootLogin no in /etc/ssh/sshd_config

mine was

PermitRootLogin prohibit-password

rapid-eye-50641

01/18/2023, 1:56 AM

Do you mind trying commenting out that line and then performing

Factory Reset

on Rancher Desktop to see if it helps?

polite-tent-68889

01/18/2023, 1:57 AM

sure, trying now

commenting it out and factory reset rancher desktop, got the exception

Uncaught Exception:
Error: spawn /Applications/Rancher <http://Desktop.app/Contents/Resources/resources/darwin/bin/rdctl|Desktop.app/Contents/Resources/resources/darwin/bin/rdctl> EACCES
at Process.ChildProcess._handle.onexit (node:internal/child_process:282:19)
at onErrorNT (node:internal/child_process:477:16)
at processTicksAndRejections (node:internal/process/task_queues:83:21)

could not even do factory reset

what is this?

Credential helper "docker-credential-osxkeychain" is not functional: Error: spawn docker-credential-osxkeychain EACCES

rapid-eye-50641

01/18/2023, 3:44 AM

That's the credential helper to store the registry credentials.. In general, something (may be your corporate hardened environment) on your machine seem to be preventing you from running the components required for rancher desktop.

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