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# kubernetesa
adamant-kite-43734
01/10/2023, 8:59 AMThis message was deleted.
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limited-pizza-33551
01/11/2023, 2:31 AMHey @blue-farmer-46993, this seems to be an issue with the domain controller at the LDAP end or it is unreachable. Please could you confirm that this is not the case?
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blue-farmer-46993
01/11/2023, 5:14 AMHi Divya,
blue-farmer-46993
01/11/2023, 5:17 AMHi @limited-pizza-33551, Thanks for replying.The ldap server is used by many other applications and so I can confirm it is running. Also to check I deployed a busybox pod in local Rancher and telnet my ldap server at it s customized port and its reachable. Is there anything else that I can check
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limited-pizza-33551
01/11/2023, 5:34 AMSo - there are a variety of reasons this can happen. One is, of course, the domain controller being unreachable/down which you have confirmed is not the case. From the screenshots you have provided on the issue, this config doesn't seem to leverage TLS. Has the LDAP end been configured to accept non-TLS connections, as well?
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blue-farmer-46993
01/12/2023, 5:23 AMNo it cannot accept non TLS requests. Do I need to enable it as well?
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limited-pizza-33551
01/12/2023, 7:29 AMYes - you either need to configure non-TLS requests for your LDAP OR configure the provider on Rancher correctly.
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