Hello, Feel free to direct me to any help pages. I am getting the following error after installing Rancher desktop on WIndows 10. Rancher version 1.6.2 Error Starting Kubernetes

Error: No active cluster!

Desktop/resources/resources/linux/internal/rancher-desktop-guestagent into /usr/local/bin//rancher-desktop-guestagent ...
2022-12-19T18:39:25.602Z: Waited more than 60 secs for nerdctl images to succeed. Giving up.

Do you have a VPN or fancy firewall?

Hello Josh, Thanks for responding. I looked at both articles. For the second article my %USERPROFILE% is different to %HOMEDRIVE%%HOMEPATH%. However, I am using the lastest version of rancher desktop 1.7. The issue mentions that should be resolved in the next release. There is not really an answer for the first one. I have tried both moby and containerd. It seems like with Moby I get an additional error if I try running docker ps I get docker ps error during connect: This error may indicate that the docker daemon is not running.: Get "http://%2F%2F.%2Fpipe%2Fdocker_engine/v1.24/containers/json": open //./pipe/docker_engine: The system cannot find the file specified. vs when I use containerd

Are you able to create a local account where the two things aren't different, just for testing purposes?

Unfortunately I don' t have permissions to do that for the laptop. I can try to turn on additional logging. Here is what I see in the background.log file 2022-12-20T00:32:00.770Z: Kubernetes was unable to start: Error: No active cluster! at KubeConfig.makeApiClient (C:\Program Files\Rancher Desktop\resources\app.asar\node_modules\@kubernetes\client-node\dist\config.js:283:19) at new yr (C:\Program Files\Rancher Desktop\resources\app.asar\dist\app\background.js:19:264834) at Br.start (C:\Program Files\Rancher Desktop\resources\app.asar\dist\app\background.js:31:31705) 2022-12-20T00:32:01.787Z: openDialog() id: KubernetesError 2022-12-20T00:32:01.793Z: createWindow() name: KubernetesError url: app://./index.html#KubernetesError 2022-12-20T00:32:02.123Z: ipcMain: "k8s-state" triggered with arguments: 2022-12-20T00:32:02.157Z: ipcMain: "get-app-version" triggered with arguments: 2022-12-20T00:32:18.694Z: ipcMain: "show-logs" triggered with arguments: 2022-12-20T00:38:34.753Z: ipcMain: "show-logs" triggered with arguments:

Sorry, I'm the network admin for our org and our devs run macOS/Linux, and I don't enforce annoying roaming policies on my Windows users 🙂

Not that it makes much differenche but here are the values of those variables H:\>echo %USERPROFILE% C:\Users\joelw H:\>echo %HOMEDRIVE%%HOMEPATH% H:\

If I were in your shoes, I'd run the electron app in debug mode and then ask it questions

Good thought.

But, I've spent a lot of years working on web browsers and fighting electron apps. Not sure if it's something you'd want to do just for this adventure

I don't mind. I've done some nodejs so I could look at that.

Great! That should get you somewhere useful

Thanks

(I'm off to fight Dart)

I hope you one the fight with Dart. are you doing a mobile app ?

lol.