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have you looked at

journalctl -u rke2-server

I was logged off from the server for being stuck too long and not able to ssh into it again. I tried a few times, all with the same result

Oh! Then you need to look at the console.

Thanks, will try to do that. Which console can I install, cPanel?

No, since you cannot SSH back into the server, you need to login via the server console and look

got you, thanks for the info. unfortunately the service provider i use doesn't provide console login. but luckily i was able to pin down the root cause and fix it -- it was due to a network / ip issue, thanks for the help!