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# harvester
a
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g
are you please able to generate a support bundle when this error is generated
the image would likely stay in error state..
p
Yes I just generated it. Which log file should I look?
Ok I see the below error in longhorn-system/longhorn-manager-648xd
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level=error msg="Backing Image Data Source was state in-progress but the pod became not ready, the state will be updated to failed, message: pod spec node ID host1 doesn't match the desired node ID host3 backingImageDataSource=default-image-zxgnk controller=longhorn-backing-image-data-source diskUUID=588588f4-1bec-41c8-9fde-936d5a7bf492 node=host3 nodeID=host3 parameters="map[url:<http://10.1.1.43/vm1.raw>]" sourceType=download
g
are you able to please DM me the support bundle?
q
Paras, i ran into that too, basically you have to download, instead of upload. i used a simple nginx server, worked great! i wrote a few writeups about migrating from hyper-v to harvester, i used similar techniques for moving vms from KVM -> harvester as well. hopefully they are helpful to you. https://github.com/harvester/harvester/issues/2950 https://github.com/harvester/harvester/issues/2949
p
@quaint-alarm-7893 I did use the download using a web server locally. Thats how I got the “does not match” error
q
what web-server? i know i had issues with apache and iis, nginx was super-easy and ultimately i used that.
p
apache
q
maybe try give nginx a try? idk if it's an option for you. i know iis and apache were a pain w/ large files for me.
for me i basically turned off apache, installed nginx from package-manager (for me it was ubuntu, so apt install nginx) and then i moved the qcow to the /var/html/www folder.
p
I can test with nginx, yes
q
make sure you set perms too. i think i did chmod o+r {filename}
p
Ok
q
btw, w/ doing conversions like this, i've ran into issues later on if you do not have access the the qcow file. see this: https://github.com/harvester/harvester/issues/3016
basically, they are not included in backups, and on atleast v1.0.3 i havnt figured out how to export them yet as well
p
Thanks for letting us know.
Still have no luck even with nginx. I see the image completes downloading under /data/tmp on the pod backing-image-manager-xxxx-xxxx . Then throws the same error
I tested the same process on 1.0.2 and the image is successfully downloaded. On 1.1.0 on a different cluster (on nested vms), same issue.
q
😞 that's a bummer. i havnt moved to 1.1.0 yet, i'm waiting for the 1.1.1 patch for upgrades. cant help you much there. maybe open an issue. note you did it with nginx just fine on 1.0.3 though, so they know it's something w/ 1.1.0 specifically.
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