What is the best channel to ask about the status o...
# generals
stocky-student-59252
09/02/2026, 3:47 PMWhat is the best channel to ask about the status of a rancher (web ui) bug?
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dry-father-91460
09/02/2026, 5:03 PMHi, do you have a github issue for it?
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stocky-student-59252
09/02/2026, 5:45 PMstocky-student-59252
09/02/2026, 5:46 PMActually that's the PR to fix it, this is the bug: github.com/rancher/rancher/issues/55378
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dry-father-91460
09/02/2026, 5:49 PMThank you, we will follow up asap
dry-father-91460
09/02/2026, 5:51 PMWe couldn't reproduce it. Are you able to reproduce it consistently? Could you please add more info that would help us reproduce it?
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stocky-student-59252
09/02/2026, 5:55 PMI've changed the user's password multiple times and it it keeps happening. I created the user initially via yaml. I think I may still have the manifests. What other information do you need aside from rancher/rke versions?
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dry-father-91460
09/02/2026, 6:00 PMThe yaml and any steps you do should be a good start
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stocky-student-59252
09/02/2026, 6:01 PMHere's a video w/ a semi-workaround where it shows it failing to log in, but if you go to the dashboard directly afterwards, it actually does log you in.
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dry-father-91460
09/02/2026, 6:02 PMcould you please add it to the issue/PR?
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stocky-student-59252
09/02/2026, 7:48 PMdone. Let me know if you guys need anything more.
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dry-father-91460
09/02/2026, 7:50 PMThank you
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