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update check failed in a fun way (again)
# rancher-desktop
q
update check failed in a fun way (again)
image.png
e
I faced the exact same issue for two consecutive days before it finally updated successfully yesterday.
f
Doo you still have a system is this failed state? Can you upload your 
update.log
file?
q
i haven't tried to move the system from this state
update.log
update.log
2026-07-01T044926.506Z: Update for version 1.23.0 is not available (latest version: v1.22.3, downgrade is disallowed).
looks odd
f
Thanks, that is very useful
Unfortunately this looks very bad. 😞 I seem to have broken auto-update installation in 1.23.0. You run into it because you installed 1.23.0 manually. But now we have enabled auto-updates to 1.23.1. So everybody is going to run into this when it comes time to update to 1.24.0.
@echoing-lock-26650 I assume you were still on 1.22.* or earlier, if the installation worked eventually. I don't see any way it can work again once you are on 1.23.*
q
Ouch
Sorry to be your canary
f
Thanks, it is still better to know now then when we release the next version
q
Can you disable the 1.23.1 update? Or is it too late since everyone on 1.23 is already hosed?
f
We never added 1.23.0 to the auto-updater because it had an issue. But we added 1.23.1 last week. So anybody who has been running Rancher Desktop with auto-updater enabled has been upgraded by now. So it will be most users, I think. If they are not on the updater, then it doesn't matter.
q
Well, you can make a release note that says people will have to update manually
f
At least we still show the release notes, so we have a communications channel to alert users that an update is available, and that it must be installed manually
✔️ 1
If that was broken too, then there would be no way to let them know that a new version is available.
We are going to add the blog index to the Welcome page in the next version, so in the future we'll have a backup channel then (it displays only when there are no updates though; maybe need to rethink this)
q
Probably worth rethinking
e
@fast-garage-66093 True, I was on 1.22.3
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