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# general
a
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b
Would you mind creating a problem issue in the https://github.com/rancher/terraform-provider-rancher2 repo?
Would you mind reposting in the #C07M052K9D0 channel?
p
so after an afternoon of debugging i "solved" this. It's a UI bug. ---- Our rancher has a small UI bug related to stale data and unless you're changing cluster configs you won't hit it. The first fix is to go to https://rancher.rancher-eks01.c.pfcld.com/v1/userpreferences. and delete your user preferences. logout of rancher and login again. if that doesn't fix it then got to Chrome developer tools->application tab (top)->storage tab (left) and click the "clear site data" button.
@bumpy-tomato-36167 do you still want to me to file an issue or post this in the #C07M052K9D0? It definitely was not terraform caused/related.
b
No need for an issue unless you want someone to look into it. If it is a UI issue then it would probably be better to create it in the rancher/rancher repo though. If you feel inclined to summarize the problem and solution in the #C07M052K9D0 channel I will pin it so that it can be found by others who experience the same issue.
I appreciate that you followed through and let us know.
p
hi @bumpy-tomato-36167 I was still having issues with this and so i disabled the UI cache. that did the trick. I don't mind posting something but I'm pretty sure #C07M052K9D0 is not the place for it. I'm going to cross post a a summary in #C3ASABBD1
b
That sounds great, thank you!
p
This is a summary and hopefully it helps someone else. We run lab rancher and prod rancher instances in their own tiny AWS EKS clusters. We recently updated to 2.13.2 and bumped up the instance types on prod rancher to c8a. Rancher is snappy. Users are happy. Rancher Fleet performance is much better. When I went to update our clusters from eks 1.32 to 1.33 i noticed that for the most part i couldn't see the config of most of my clusters across both Rancher instances. I panicked and began investigating. After searching around a bit I found a solution: Go to https://rancher.rancher-eks01.c.pfcld.com/v1/userpreferences. and deleted my user preferences. logout of rancher and login again. If that doesn't fix it then got to Chrome developer tools->application tab (top)->storage tab (left) and click the "clear site data" button. 💥 Things are working and i can see my cluster configs. Fast forward a couple of days and I'm back upgrading more clusters. Login to my prod Rancher and can't see configs (can see nodes and other cluster bits but not the config page). Try the above "solution" and got no improvement. After a bit of searching I found this: In Rancher i go to Global Settings > Feature Flags, search for ui-sql-cache and disable it. This restarts Rancher. but again 💥 I can see my cluster configs.
s
Please note in a minor or two the ui-sql-cache option will be removed and the feature permanently on. So it would be good to understand more about this issue. Can you create an issue over at https://github.com/rancher/dashboard/issues with some super clear steps to reproduce? Would you be able to expand on certain parts, especially where in the UI you were missing information and if there were any failed network requests or errors in the browser's console?
Given the info above, it's best to keep the comment unpinned. This will help us understand the root issue and resolve it before ui-sql-cache is always on
p