hi, as a user, im not able to exec to the pods from rancher gui. it shows as disconnected. any help is greatly appreciated.

Hi @elegant-truck-75829 , please provide more details such as version, whether this is a fresh install or after updating to a new version. Additionally please check the following: • Rancher Server and Agents are running correctly with no issues. • Check whether you're given sufficient perms to exec.

Hi, without details, you are probably behind a reverse proxy or load balancer, needs to allow ws connections, in nginx, with this probably works

proxy_http_version 1.1;
proxy_set_header Upgrade $http_upgrade;
proxy_set_header Connection "upgrade";

simple checks: is your pod actually running? if yes, can you exec into that pod via kubectl?

kubectl exec -it -n <my_namespace> <mypod> -- bash

You said, you are a user, so check with your admin, do you have permission to exec ?

rancher server and agent is working without any issues. the user has permission to exec to the pod thru kubectl. cc: @limited-pizza-33551 @hundreds-evening-84071 @aloof-dentist-47314

what version of Rancher ?