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# rancher-desktop
a
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w
windows uses WSL which is a bit interesting with it’s network. if you jump directly into the distro via 
rdctl shell
can you get any further?
and can you do basic connection tests to your intranet? ping, etc?
p
Thanks Justin. I can navigate to the registry url via browser and log in. I can execute curl commands against the registry no problem and I can do basic ping tests np.
It is worth calling out that I get this same error inside of WSL and also on host machine (Windows) using powershell and cmd
Here is my DOJ redacted looking output
f
I think @calm-sugar-3169 might know what is happening, but he is currently offline; I think he will be back later today
p
Thanks @fast-garage-66093
This is actually happening with a machine for one of my colleagues, not my machine. I don't run windows anywhere anymore, but I can ask her to try anything that you folks come up with. Thanks for quick replies 🙂
f
p
I read through that one Jan, but I seemed to have the same problem as the person towards the end of the post. Reinstalling it a few times and still the same problem.
f
That issue seems to be unresolved still; I'm trying to figure out what happened
👍 1
p
It is also worth calling out. It seems to pull from the registery just fine when she has temporary admin access on the machine. My next thought was to: 1. Ask for temporary admin access to the machine. 2. Create a sym link to a copy of the file so that it uses a file that will be accessible when admin access is lost.
k
Hi, it sounds like the problem in issue 2744 linked above. We'll bump it up in priority.
👍 1
My first guess is that the WSL partition hasn't been fully created before we're trying to mount files from Windows (or possibly create the files). I'll need to spend some time on it. In the meantime, pls move over to the issue for further discussion, as slack threads aren't as long-lived as github issues.
👍 1
r
@purple-action-15801, Which command terminal or shell do you use? there are some know issues getting 
nerdctl
working with some shells.. Just to rule out it's not the shell you are using.. For example, I have just tried 
nerdctl login
in various shells on my machine, and here's what I see.. I have a Windows machine. So, from my experience, 
nerdctl
works better/consistent in non-admin windows command (cmd), or non admin powershell for me..
p
Hey @rapid-eye-50641 Thanks for the reply. Just powershell and default terminal.
Thanks @kind-iron-72902, I will
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