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purple-action-15801

10/13/2022, 8:18 PM
Let me try this again... Hey everyone. I have a weird issue that I can't seem to find the answer to anywhere on the interwebz and wanted to post it here to see if anyone has seen this behavior. Context: • This does not happen for MacOS or Linux, just Windows. • I install Rancher-Desktop on Windows • I have a corporate VPN • I do not have admin access to my machine because, yuh know, corporate. • When I am NOT on the VPN, I can do
nerdctl pull mongo
against hub.docker.com no problem at all. The Problem: • When I AM on the VPN, I can't pull from my corporate container registry. ◦ However, my MacOS can and my Linux machine can. So this is just with windows. I suspect that it is because Rancher-Desktop can't access
/etc/rancher/desktop/credfwd
because it throws an error
/usr/local/bin/docker-credential-rancher-desktop: source: line 5: can't open '/etc/rancher/desktop/credfwd': No such file or directory
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wide-mechanic-33041

10/13/2022, 8:22 PM
windows uses WSL which is a bit interesting with it’s network. if you jump directly into the distro via
rdctl shell
can you get any further?
and can you do basic connection tests to your intranet? ping, etc?
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purple-action-15801

10/13/2022, 8:25 PM
Thanks Justin. I can navigate to the registry url via browser and log in. I can execute curl commands against the registry no problem and I can do basic ping tests np.
It is worth calling out that I get this same error inside of WSL and also on host machine (Windows) using powershell and cmd
Here is my DOJ redacted looking output
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fast-garage-66093

10/13/2022, 8:26 PM
I think @calm-sugar-3169 might know what is happening, but he is currently offline; I think he will be back later today
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purple-action-15801

10/13/2022, 8:26 PM
Thanks @fast-garage-66093
This is actually happening with a machine for one of my colleagues, not my machine. I don't run windows anywhere anymore, but I can ask her to try anything that you folks come up with. Thanks for quick replies 🙂
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fast-garage-66093

10/13/2022, 8:28 PM
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purple-action-15801

10/13/2022, 8:30 PM
I read through that one Jan, but I seemed to have the same problem as the person towards the end of the post. Reinstalling it a few times and still the same problem.
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fast-garage-66093

10/13/2022, 8:31 PM
That issue seems to be unresolved still; I'm trying to figure out what happened
👍 1
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purple-action-15801

10/13/2022, 8:33 PM
It is also worth calling out. It seems to pull from the registery just fine when she has temporary admin access on the machine. My next thought was to: 1. Ask for temporary admin access to the machine. 2. Create a sym link to a copy of the file so that it uses a file that will be accessible when admin access is lost.
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kind-iron-72902

10/13/2022, 8:41 PM
Hi, it sounds like the problem in issue 2744 linked above. We'll bump it up in priority.
👍 1
My first guess is that the WSL partition hasn't been fully created before we're trying to mount files from Windows (or possibly create the files). I'll need to spend some time on it. In the meantime, pls move over to the issue for further discussion, as slack threads aren't as long-lived as github issues.
👍 1
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purple-action-15801

10/13/2022, 9:15 PM
Hey @rapid-eye-50641 Thanks for the reply. Just powershell and default terminal.
Thanks @kind-iron-72902, I will