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# rancher-desktopa
adamant-kite-43734
02/28/2025, 6:29 PMThis message was deleted.
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mysterious-animal-29850
02/28/2025, 6:40 PMok. To start:
• what is your OS platform?
• What version of rancher-desktop?
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limited-air-52134
02/28/2025, 6:52 PMThanks for looking into this. I am using it on Windows 11 and Rancher desktop verison 1.18.0
limited-air-52134
02/28/2025, 7:22 PMI am on Windows 11 and Rancher version 1.18.0 and I also tried 1.17.1.. At one point it was working then now it is not.. I think the reason is that it is no longer generating config file under .kube folder under my user home.. Not sure, what is the causing this issue ?
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mysterious-animal-29850
02/28/2025, 8:03 PMhmm, sorry. I dont use windows and haven't in over a decade.
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limited-air-52134
02/28/2025, 8:12 PMoh, thanks.. Anyone else using Windows, please
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fast-garage-66093
03/03/2025, 11:16 PMIt will require digging into the log files to see what actually went wrong.
fast-garage-66093
03/03/2025, 11:16 PMIf you don't care about the content/config of your VM (the local images), then you could try a factory-reset to see if that unblocks you.
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