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# rancher-desktopa
adamant-kite-43734
02/18/2025, 7:56 PMThis message was deleted.
f
fast-garage-66093
02/19/2025, 10:02 PMThere is not enough information in the screenshot to tell what really went wrong. Note the "logfiles" link in the dialog, which would bring you to the actual log directory.
fast-garage-66093
02/19/2025, 10:03 PMAre you perhaps behind a corporate proxy that intercepts https traffic? You may need to install a company cert to make that work. But I'm just guessing here.
t
thousands-elephant-86591
02/19/2025, 10:40 PMHappens in the office and at home(vpn off). Attached part of the lima.log right before the error, no errors prior to that. If that's not enough let me know. Thanks.
f
fast-garage-66093
02/19/2025, 10:42 PMDo you have any important images in the VM, or can you do a factory-reset. Or try a kubernetes reset first.
t
thousands-elephant-86591
02/19/2025, 10:51 PMtried that already, same result
thousands-elephant-86591
02/19/2025, 10:54 PMalso tried uninstalling, doing cleanup per the doc, and reinstalling.
f
fast-garage-66093
02/19/2025, 11:00 PMSorry, no idea. Maybe the complete logs will help, but I don't know. At least it might help to locate where the error happens. I'm going to upgrade a 22.04 VM and test the new 1.18 release on it, but I suspect it is something about your local config.
t
thousands-elephant-86591
02/19/2025, 11:12 PMI'll dig through all the logs, get back if I find anything.
f
fast-garage-66093
02/19/2025, 11:25 PMAs expected, everything worked fine for me on Ubuntu 22.04
t
thousands-elephant-86591
02/20/2025, 12:22 AMperhaps you've heard this before but "It's me, not you"
thousands-elephant-86591
02/20/2025, 12:23 AMshould I find a resolution I'll let you know what it was
f
fast-garage-66093
02/20/2025, 12:23 AMThanks! Sorry I don't have any suggestions
t
thousands-elephant-86591
02/20/2025, 1:19 PMFound this upon further digging:
Copy code
E0220 07:54:02.450485 40922 memcache.go:265] "Unhandled Error" err="couldn't get current server API group list: Get \"<https://127.0.0.1:6443/api?timeout=32s>\": tls: failed to verify certificate: x509: cannot validate certificate for 127.0.0.1 because it doesn't contain any IP SANs"4 Views