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# rancher-desktopa
adamant-kite-43734
01/14/2025, 7:26 AMThis message was deleted.
m
millions-football-17706
01/14/2025, 1:07 PMHere is the full lima log for more context
p
plain-fireman-25122
01/14/2025, 3:24 PMLooks like you're running on a Mac. Might try changing between Qemu and VZ in your emulator tab.
m
microscopic-gpu-7225
01/14/2025, 11:19 PM@plain-fireman-25122 I am running into this issue. I tried what you said, relaunched and got the same popup. I tried also ticking the Enable rosetta support. and that didn't work. I checked the administrative access check box. And on relaunch i clicked OK and entered my password.
I'm still getting this same error
microscopic-gpu-7225
01/14/2025, 11:21 PM Copy code
'--tty=false',
'/Users/mfreytag/Library/Application Support/rancher-desktop/lima/_config/0.yaml'
],
stdout: '',
stderr: 'time="2025-01-14T15:19:05-08:00" level=info msg="Terminal is not available, proceeding without opening an editor"\n' +
'time="2025-01-14T15:19:05-08:00" level=fatal msg="instance name \\"0\\" too long: \\"/Users/mfreytag/Library/Application Support/rancher-desktop/lima/0/ssh.sock.1234567890123456\\" must be less than UNIX_PATH_MAX=104 characters, but is 111"\n',
code: 1,
[Symbol(child-process.command)]: '/Applications/Rancher <http://Desktop.app/Contents/Resources/resources/darwin/lima/bin/limactl|Desktop.app/Contents/Resources/resources/darwin/lima/bin/limactl> start --tty=false /Users/mfreytag/Library/Application Support/rancher-desktop/lima/_config/0.yaml'
}p
plain-fireman-25122
01/14/2025, 11:33 PMIs it just kubernetes that's not starting up or the entire desktop?
m
microscopic-gpu-7225
01/14/2025, 11:37 PMDesktop seems to start up? Also have issues with docker daemon in the terminal too though.
microscopic-gpu-7225
01/14/2025, 11:38 PMI can change settings atleast
microscopic-gpu-7225
01/14/2025, 11:39 PMI’m wondering if we’re having issues like this older post.
https://rancher-users.slack.com/archives/C0200L1N1MM/p1736276500806579?thread_ts=1736272096.817449&channel=C0200L1N1MM&message_ts=1736276500.806579
However I’m on an M3
p
plain-fireman-25122
01/14/2025, 11:41 PMThat's the reason I asked if you had tried changing the emulation to/from qemu and vz.
m
millions-football-17706
01/15/2025, 10:02 AMWhen I checked this my side I realized the laptop I was working on was still on MacOS 13.0... upgrading to the latest versioned has fixed it, even using the QEMU emulator. @plain-fireman-25122 thanks for the help here!
m
microscopic-gpu-7225
01/15/2025, 1:18 PM@millions-football-17706 what processor chip is your mac using?
microscopic-gpu-7225
01/15/2025, 1:19 PMDue to work policy i am not able to upgrade to MacOS 15 Sequoia, but you're saying once you installed 15.2 it works for you?
m
millions-football-17706
01/15/2025, 1:26 PMI was on 13.0 previously so am not sure if our issues were the same. My issue seemed to be around not seeing any dialogs and access issues. From what I can see yours is complaining about the instance name being too long, I haven't encountered that.
seems that may be related to this:
https://github.com/rancher-sandbox/rancher-desktop/issues/797
m
microscopic-gpu-7225
01/15/2025, 2:29 PMoh you mean Rancher Desktop 13.0 🤦 I was thinking MacOS 13
p
plain-fireman-25122
01/15/2025, 4:17 PMSo, for me, it was a qemu issue on the Linux side, but there was also an issue on the mac side as well where depending on machine hardware, some systems work with either, some work with qemu and some work with vz as the emulation. This is all rancher desktop 15+. I'm not sure what the required versions are for MacOS, but 13 seems a bit low - may double check with someone more familiar with supported MacOS versions.
plain-fireman-25122
01/15/2025, 4:17 PMThere was also a few issues where the x86 version of rancher desktop was installed on the Apple Silicon which didn't go so well.
plain-fireman-25122
01/15/2025, 4:24 PMFrom the docs, MacOS 10.15 is the minimum so should be good there.
👍 1
m
microscopic-gpu-7225
01/15/2025, 4:32 PMthanks @plain-fireman-25122
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