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# rancher-desktopa
adamant-kite-43734
08/25/2022, 7:04 PMThis message was deleted.
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wide-mechanic-33041
08/25/2022, 7:14 PMother wsl2 distros working fine?
h
handsome-jewelry-53515
08/25/2022, 7:39 PMCan you scroll the logfile lines pane down, so we can see the error and/or attach your wsl.log file?
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freezing-holiday-13112
08/25/2022, 7:42 PMHere is wsl.log
2022-08-25T193958.835Z: Registered distributions: Ubuntu,rancher-desktop,rancher-desktop-data
2022-08-25T193959.199Z: Registered distributions: Ubuntu,rancher-desktop,rancher-desktop-data
2022-08-25T193959.341Z: WSL: executing: /bin/sh -c [ -e /etc/os-release ] && . /etc/os-release ; echo ${VERSION_ID 0.1} Error: wsl.exe exited with code 4294967295
freezing-holiday-13112
08/25/2022, 10:01 PMOk this time I uninstalled, removed AppData and then reinstalled with Rancher version 1.5.0. Still the same error
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handsome-jewelry-53515
08/25/2022, 10:06 PMHave you verified your OS and Bios virtualization config? That error usually means your machine's virtualization is not set up correctly. Step 3 in this link can help.
https://docs.microsoft.com/en-us/windows/wsl/install-manual
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freezing-holiday-13112
08/25/2022, 11:06 PMOk, here is what worked.
I uninstalled, cleaned AppData folders, reinstalled, and did a factory reset
freezing-holiday-13112
08/25/2022, 11:07 PMThen I was able to set my WSL
👍 1
freezing-holiday-13112
08/25/2022, 11:07 PMAnd now it's back up and running! Thanks for your help!
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