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general
Title
b
brainy-whale-97450
08/15/2022, 4:06 PMI have been trying to install Harvester using 1.0.3 ISO. It runs all the way up to "extracting file run.sh to /usr/local/tmp... and hangs, I let it sit for 12 hours, so it is def hung up. Tried to reinstall a few times, same issue.
s
square-orange-60123
08/15/2022, 4:09 PMwhat’s your setup look like? (disk type + size, bare metal type/size, network card(s), etc.)
g
great-bear-19718
08/16/2022, 1:19 AMwas the network configured correctly?
the installer will extract the rke2 packages.. and it can get stuck if the network config is missing a default route. I'd check that if it happens again
b
brainy-whale-97450
08/16/2022, 7:27 PMThat is not the issue, tried installing with dhcp and static, both times had a good default route. I think this is dns resolution issue most likely.
🤔 1
g
great-bear-19718
08/16/2022, 10:51 PMit looks a lot like: https://github.com/harvester/harvester/issues/2651
we are investigating what could be causing this as it seems a bit flakey
do your nodes have access to dockerhub?
are you by any chance please able to get us the rke2.log?
what kind of hardware are you using?
b
brainy-whale-97450
08/17/2022, 1:28 AMWe are wanting to use Harvester on HPE DL20 gen9/10 servers.
That's what I am installing on. If I choose to use separate drives for install and vm it always hangs at extracting run.sh.
p
plain-twilight-82629
08/17/2022, 1:29 AMdell poweredge R730XD install with virtualdrive
g
great-bear-19718
08/17/2022, 1:30 AMthanks
p
plain-twilight-82629
08/17/2022, 1:30 AMit looks like https://github.com/harvester/harvester/issues/2651
g
great-bear-19718
08/17/2022, 1:30 AMyep
p
plain-twilight-82629
08/17/2022, 1:31 AMtomorrow, I will try to install from an usb key directly connected on the physical server.
b
brainy-whale-97450
08/17/2022, 1:31 AMOk will try usb method
g
great-bear-19718
08/17/2022, 1:48 AMthanks.. any more info would be useful
we are also trying to reproduce it consistently
p
prehistoric-balloon-31801
08/17/2022, 6:40 AM@plain-twilight-82629 or @brainy-whale-97450 do you see suspicious errors in
dmesgb
brainy-whale-97450
08/17/2022, 3:37 PMI would have to try the remote install again, will do later today and grab dmesg
p
plain-twilight-82629
08/17/2022, 10:40 PM@prehistoric-balloon-31801 ok i have reinstalled again and here is the logs.
👀 1
1. dmesg.log
2. journalctl_xe.log
3. rke2.log
4. console.log
fyi, install from usb key works fine for me.
p
prehistoric-balloon-31801
08/18/2022, 12:22 AMthanks, will check the logs
d
damp-crayon-64796
08/18/2022, 2:53 PMon an ilo you have two options no mount an iso, from you local pc or from an web server. Would really recommend the web server.
And in particular for the DL20 do you have an dedicated ilo network port or is shared with the data port ? Perhaps this will make some trouble if shared?
b
brainy-whale-97450
08/19/2022, 12:56 AMOn the DL20 we tried installing using the second port to rule that out, did not work still. Only usb install worked.