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# neuvector-securitya
adamant-kite-43734
06/27/2024, 12:48 PMThis message was deleted.
q
quaint-candle-18606
06/27/2024, 8:16 PMIf you can share more information about your environment, that may help others help you.
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delightful-easter-14276
06/27/2024, 8:20 PM Copy code
I have a separate neuvector for each environment, for example dev/hml/prod, each of these environments has a neuvector within the rancher, and in the rancher I have a local environment that controls it, however in the hml and prod environments they are appearing ingress and ingress ours and the version is installed 5.3.3, in the environment it should not be showing ingress and egress this version 5.2.2, but I don't have any different rules made in this environment.delightful-easter-14276
06/27/2024, 8:22 PM Copy code
remembering that in the dev environment the ingress and egress disappeared from the dashboard and I don't know why, because another environment is normal.delightful-easter-14276
06/27/2024, 8:23 PMas per the photo and you go to groups and look for the istio ticket, it is listed there
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quaint-candle-18606
06/27/2024, 8:25 PMHmmm, I have personally never seen that before. The istio ingress has me curious.
quaint-candle-18606
06/27/2024, 8:26 PMJust to clarify, do you have any support contracts for either Rancher or NeuVector?
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delightful-easter-14276
06/27/2024, 8:27 PM Copy code
I don't have itdelightful-easter-14276
06/27/2024, 8:27 PM Copy code
Would I need a contract for him to give us support on the case?delightful-easter-14276
06/27/2024, 8:28 PM Copy code
If so, where can I see if I have it or not on these two platforms?q
quaint-candle-18606
06/27/2024, 8:29 PMYes, if you had support, you could open a ticket on these issues and get assistance right away. It might be a very good idea if you are running production workloads. 😊
quaint-candle-18606
06/27/2024, 9:50 PM@delightful-easter-14276 Where are you located and what company do you work for, if I may ask? (You may DM me if you prefer.)