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# rancher-desktop
a
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c
I know that you said this resolved after some time, but can you create a github issue with these details and anything else that might be relevant (e.g. contents of
server.log
)
e
I had the same issue. I can confirm it is most likely user error. When I installed the dmg on my Mac, there was a default settings popup, but in my case the Rancher Desktop window fully covered it, so I was not aware of that. Since there was no resolution of this error, I did a factory reset. After the factory reset the popup was visible, and asked for the admin password ( as expected ). After this step my desktop worked properly.