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# rancher-desktop
a
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r
yes, you can. Please make sure you do not have Docker Desktop running at the same time on your machine.
🙏 1
a
Thanks, then can I use rancher-desktop on windows vps?
r
Yes you can as long as the minimum requirements as outlined in the docs are met. https://docs.rancherdesktop.io/getting-started/installation#requirements-1
a
When I open rancher-desktop, there is an error.
Copy code
Kubernetes Error
Rancher Desktop 1.13.1 - win32 (x64)
Virtualization not supported
WSL2 is not supported with your current machine configuration.
Please enable the "Virtual Machine Platform" optional component and ensure virtualization is enabled in the BIOS.
Enable "Virtual Machine Platform" by running: wsl.exe --install --no-distribution
For information please visit <https://aka.ms/enablevirtualization>
Error code: Wsl/Service/RegisterDistro/CreateVm/HCS/HCS_E_HYPERV_NOT_INSTALLED
Context:
Registering WSL distribution

Some recent logfile lines:
2024-03-28T18:42:22.873Z: Registered distributions: 
2024-03-28T18:42:24.255Z: Registered distributions: 
2024-03-28T18:42:24.895Z: WSL failed to execute wsl.exe --import rancher-desktop C:\Users\admin\AppData\Local\rancher-desktop\distro C:\Program Files\Rancher Desktop\resources\resources\win32\distro-0.57.tar --version 2: Error: wsl.exe exited with code 4294967295
r
It looks like WSL and/or virtualization is not enabled on your machine. You can enable these options via 
Turn Windows Features on or off
menu on your machine.
a
I already enabled those options.
r
Are you running on a 32-bit machine? If yes, Rancher Desktop is not supported on 32-bit machines.
a
Nope, it is 64 bit machine.
But as I said, it is vps.
r
Also, if you are running on a 64-bit machine then did you restart your machine after enabling virtualization/WSL?
a
Yup, I did.
r
what does the command 
wsl -l -v
print on your machine?
a
Copy code
Windows Subsystem for Linux has no installed distributions.

Use 'wsl.exe --list --online' to list available distributions
and 'wsl.exe --install <Distro>' to install.

Distributions can also be installed by visiting the Microsoft Store:
<https://aka.ms/wslstore>
Error code: Wsl/WSL_E_DEFAULT_DISTRO_NOT_FOUND
r
For some reason, the virtualization is not enabled. What is your Windows build number?
a
19045
r
you may want to check this troubleshooting page to figure out how to enable virtualization if your machine configuration supports it. https://learn.microsoft.com/en-us/windows/wsl/troubleshooting#error-0x80370102-the-virtual-machine-coul[…]ecause-a-required-feature-is-not-installed
r
Did you ever fix this? I am trying to solve this issue, I am facing it on a VDI
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