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Hi, im having the same issue, were you able to figure this out?

Never did, basically just recreated the Rancher instance to fix it 🤷

Frustrating. I also tried re-creating rancher without any progress. Are you running Rancher on k8s?

No - running Rancher standalone using the docker container

maybe ill give that a shot. Would you be willing to share what steps you use to create your vsphere template? trying to rule things out as my problem

This is what I do

much appreciated, only step with deploying ova was setting password? did you install the packages listed here? https://ranchermanager.docs.rancher.com/how-to-guides/new-user-guides/launch-kubernetes-with[…]des-in-an-infra-provider/vsphere/create-a-vm-template

When deploying the OVA there’s a spot to set the initial password so did that and then after deployed turn on and login and make a few changes for static networking and ssh auth. I didn’t install any packages, after Rancher creates the clones and the static IP is set (by me) it has access to the internet so Rancher might install some packages when it does it’s part, not sure…

Much appreciated in helping out a stranger. ill give rancher docker a shot and the ova template. We've been using packer for our RKE1 clusters.