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# rancher-desktop
a
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b
Yes, I already restart the pc, also I have tryed to uninstall rancher, delete all the instalations folders and install rancher again, but the problem persist and it wont start
b
@bright-spoon-34545 Did you try a Factory Reset?
b
Yes I already did the Factory reset as well. The problem im facing is in wsl --list the rancher-desktop distribution is not appearing and I tryed to install via wsl.exe --set-version rancher-desktop 2 but it doesnt work, what I should do about it??
b
@bright-spoon-34545 there should be rancher-desktop and rancher-desktop-data.
b
But it doesn't , how I should install those distros?
b
I suspect you need to uninstall rancher-desktop again, then also uninstall wsl and re-install that, then rancher-desktop
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f
What happens when you try to manually install it with
Copy code
wsl.exe --import rancher-desktop "C:\Users\ngrossi\AppData\Local\rancher-desktop\distro" "C:\Program Files\Rancher Desktop\resources\resources\win32\distro-0.20.tar" --version 2
I suspect that your WSL version is too old, or needs a kernel update, or something
Try running
wsl --upgrade
as an admin