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# rancher-desktop
a
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r
Just to understand how to reproduce the issue, Can you please share how you upgraded to the latest version? Usually the auto upgrade option in Rancher Desktop should upgrade to the latest version with out issues. As you are upgrading from a very old version it's possible there are some incompatible parts of the old version that's causing problems. You can try below steps to clean uninstall and install the latest version. • Perform factory reset. You can do this via
Troubleshooting > Factory Reset
or by running the command
rdctl factory-reset
• Uninstall the app following the standard uninstallation process for your OS • Install the latest version Please give these steps a try and let us know if you still see problems.
k
Could you also create an issue at https://github.com/rancher-sandbox/rancher-desktop/issues/new/choose and zip and attach the logs?