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what is the version of Rancher you use? I'd suggest to refresh Kubernetes metadata on your Rancher setup, and make sure there is no network issue for rancher to fetch the update. Docs: https://ranchermanager.docs.rancher.com/getting-started/installation-and-upgrade/upgrade-kubernetes-without-upgrading-rancher#refresh-k[…]s-metadata

rancher version v2.6.9 (cb7a98b77) is my rancher version,. let me go trough the link you shared