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# rancher-desktopa
adamant-kite-43734
09/28/2023, 12:51 PMThis message was deleted.
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fast-garage-66093
09/28/2023, 3:43 PMDid you ever have an old version of Rancher Desktop installed on that machine before you upgraded it to Sonoma (like version 1.4 or older, and never anything newer)? This should still not trigger this error, but it is the only possibility I can think off.
fast-garage-66093
09/28/2023, 3:44 PMAssuming you have nothing important stored in the VM right now, can you try a factory-reset and see if that fixes it? Run
rdctl factory-resetfast-garage-66093
09/28/2023, 3:49 PMI did factory reset on my Sonoma machine to clear out all settings, and Rancher Desktop started normally.
t
thousands-librarian-27381
09/29/2023, 7:30 AMYes. I did have 1.2.1 version of rancher-desktop prior to this and it was working fine. Though I have not used it rfom past couple of months. I deleted that and installed latest version from brew. Post this, am getting issue
thousands-librarian-27381
09/29/2023, 8:44 AMThanks @fast-garage-66093. Resetting rancher via cmd worked. Now am able to use RD. Appreciate your help !! 👍
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