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# rke2a
adamant-kite-43734
08/09/2023, 9:55 PMThis message was deleted.
h
hundreds-evening-84071
08/09/2023, 10:05 PMits same product; with paid support you can open tickets if there is an issue
hundreds-evening-84071
08/09/2023, 10:07 PMalthough, I am not sure if you can purchase support for their kubernetes distribution (RKE2/K3s) without paying for Rancher.
h
hundreds-airport-66196
08/09/2023, 10:12 PMWe pay SUSE for SLES and according to our legal team, Rancher, Longhorn, rke2 are also included.
h
hundreds-evening-84071
08/09/2023, 10:14 PMnice! We are RH shop, so we only have Rancher from SuSE.
So, Longhorn and Neuvector are not included in our Rancher support
hundreds-evening-84071
08/09/2023, 10:15 PMhave you had to deal with Rancher support much? If so, how has been your experience so far?
hundreds-evening-84071
08/09/2023, 10:15 PMwe can go to separate chat if you prefer
h
hundreds-airport-66196
08/09/2023, 10:18 PMNo, I have not. All the support I need is thru here. And we are not using Rancher, only rke2 and Longhorn. Though other teams might be using SLES/Rancher. Only thing lately, is that the Longhorn that we used was compiled with a golang compiler with security issues.
hundreds-airport-66196
08/09/2023, 10:20 PMThanks @hundreds-evening-84071
h
hundreds-evening-84071
08/09/2023, 10:21 PMyou are welcome! you may want to report that issue to security-rancher@suse.com
https://ranchermanager.docs.rancher.com/pages-for-subheaders/rancher-security
c
creamy-pencil-82913
08/10/2023, 3:22 AMNew builds with new compilers and libraries and such require new releases. Look for it to be updated in a future patch release. If you have a support contract, and open a ticket, they could help you understand when that might be.
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