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# rancher-desktopa
adamant-kite-43734
08/01/2023, 8:55 PMThis message was deleted.
r
rapid-eye-50641
08/01/2023, 8:56 PMYes, this is the right channel. Please share the error message you ran into.
i
important-electrician-90341
08/01/2023, 8:57 PMOk. Cool.
Error: wsl.exe exited with code 4294967295r
rapid-eye-50641
08/01/2023, 9:00 PMWhat do you see when you run the command
wsl -l -vrapid-eye-50641
08/01/2023, 9:05 PMThe
rancher-desktoprancher-desktop-datardctl factory-reseti
important-electrician-90341
08/01/2023, 9:15 PMtrying it. It would not restart rancher desktop. I have now rebooted. It took a few attempt for the app to start.
important-electrician-90341
08/01/2023, 9:16 PMI have the same error number but I think a different log message
r
rapid-eye-50641
08/01/2023, 9:21 PMCan you please file a bug attaching full logs? Please select
Enable debug logsShow logsi
important-electrician-90341
08/01/2023, 9:22 PMSure. For the bug, do I put that in the SUSE customer portal or somewhere else?
r
rapid-eye-50641
08/01/2023, 9:23 PMPlease file the bug report using below link
https://github.com/rancher-sandbox/rancher-desktop/issues/new?assignees=&labels=kind%2Fbug&projects=&template=bug_report.yml
i
important-electrician-90341
08/01/2023, 9:28 PMIt looks like it does not like me, either.
important-electrician-90341
08/01/2023, 9:28 PMI have changed over to my personal account and will use that
r
rapid-eye-50641
08/01/2023, 9:29 PMOk, Thank you
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