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# rancher-desktopa
adamant-kite-43734
07/13/2023, 7:25 AMThis message was deleted.
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fast-garage-66093
07/17/2023, 4:58 PMHi! Did you make any progress on this? It looks like your Windows version is not detected properly by Rancher Desktop; it looks to be older than Windows 10 rather than a version of Windows 11. Is there anything special about the Windows version you are running?
fast-garage-66093
07/17/2023, 5:05 PMCan you show the output of this command:
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PS C:\Users\Jan> systeminfo | findstr /B /C:"OS Version"
OS Version: 10.0.19045 N/A Build 19045b
breezy-angle-43566
07/21/2023, 11:33 AMHi @fast-garage-66093 I could not solve the issue yet. Here is the command result.
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fast-garage-66093
07/21/2023, 4:44 PMI don't know how this is possible. The condition for triggering the dialog is
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if (Number(winRel[0]) < 10 || (Number(winRel[0]) === 10 && Number(winRel[2]) < 18363)) {fast-garage-66093
07/21/2023, 4:44 PMBut your version is
102262118363fast-garage-66093
07/21/2023, 4:53 PMThe only thing I can think of is that you have some software installed on the machine that creates a compatibility shim and lies to the application about the version of the OS.