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# rancher-desktopa
adamant-kite-43734
07/04/2023, 6:48 PMThis message was deleted.
p
prehistoric-monitor-1181
07/05/2023, 5:07 AMhi! Could you provide some additional information on that? Are you using a VPN? Do you have kubernetes enabled?
prehistoric-monitor-1181
07/05/2023, 5:08 AMalso, are you under a proxy configuration?
b
billions-butcher-13938
07/05/2023, 6:57 AMGood morning - yes certainly.
I am using a company VPN (FortiNet) - although it exhibits similar behaviour if I start the service with VPN enabled (it needs to 'phone home') - and then I disconnect from the VPN.
That may not affect the network configuration - but it should mean the VPN is not interfering with the traffic.
I do not have a proxy enabled.
Currently I have also tried the following 'experimental options' - and my observation is that instead of hanging for a long period (docker cli becomes unresponsive as well) - and then crashing rancher (only a Quit / Restart brings it back to working) - I instead now get ETIMEDOUT errors, Fetch Failures (Middleware is not being much more descriptive than that).
The experimental options that have (from initial observations) changed this behaviour are:
• Using VZ Virtualization + Rosetta support
billions-butcher-13938
07/05/2023, 7:46 AMShould also add the K8s is not enabled / running
billions-butcher-13938
07/05/2023, 8:42 AMFurther observation is that after the multiple ETIMEDOUT errors - I try to
docker compose downdocker build .... Copy code
ERROR: error during connect: Get "<http://%2FUsers%2Fuser.name%2F.rd%2Fdocker.sock/_ping>": EOFbillions-butcher-13938
07/05/2023, 8:54 AMThe later observation happens in frequently - not every time
p
prehistoric-monitor-1181
07/05/2023, 3:48 PMi see. Just one more question, are you using containerd or dockerd?
b
billions-butcher-13938
07/05/2023, 4:01 PMDockerd
p
prehistoric-monitor-1181
07/05/2023, 4:03 PMwould you mind to share what's in your
moby.logmeta.jsonprehistoric-monitor-1181
07/05/2023, 4:04 PMAre you using an HTTPS encrypted socket? Maybe this documentation helps https://docs.docker.com/engine/reference/commandline/dockerd/#daemon-socket-option
b
billions-butcher-13938
07/05/2023, 4:13 PMOk, I am traveling with work for a couple of days. When I return will raise a ticket with all of the above and additional files . Thankyou for your help
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