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# rancher-desktop
a
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r
Rancher Desktop does not open
w
so might say use the current releases, but no issues on my w11 assuming Control Flow Guard is enabled so that Virtualization Platform functions
r
Organization limits us to 1.6 as the latest approved release. Control Flow was enabled. Disabling and restarting to see if that changes the outcome.
👍 1
No help, same error.
It's like it thinks it is on a 32 bit os
w
r
So is this saying this is a known reported issue?
w
more others have had it, but no root cause like you saw with the Slack message
r
Looks like they want the background.log stack dump, I will attach it
Attached logs, here is hoping, have an active sprint with Rancher work due
w
did you change any of the settings around file mapping like enabling 9p or soemthing?
r
nothing, default install
w
and 1.6 works for others in your org?
r
one other person, who said they had issues getting it to work but was months ago
if (platform !== 'linux' && platform !== 'darwin') { throw new Error(
Platform "${ platform }" is not supported by RcFilePathManager
); } Is Darwin Windows?
w
no mac
r
OSX and Linux? Why is it not testing for Windows?
w
basically win32 is windows so that codepath is intended for unix like OSs
question is why your install is going down that path
r
I think getting the setting from C:\Program Files\Rancher Desktop\settings.json "pathManagementStrategy": "rcfiles",
`export function getPathManagerFor(strategy: PathManagementStrategy): PathManager { switch (strategy) { case PathManagementStrategy.Manual: return new ManualPathManager(); case PathManagementStrategy.RcFiles: return new RcFilePathManager(); case PathManagementStrategy.NotSet: return new NotSetPathManager(); default: throw new Error(
Invalid strategy "${ strategy }"
); }}`
Makes me want to try "pathManagementStrategy": "Manual"
w
hey it can only get better. 😉
r
no change
w
try “notset”
thats what is on my machine
though mine is in the User install location as well vs Program Files
r
same thing, yeah it's like it is finding it somewhere else, let me look
w
%APPDATA%\rancher-desktop is my settings.json
r
Houston we have lift off!!!
👍 1
You rock
I should have looked for another copy since the error was not changing
w
so still a mystery on why it was set to rcfiles which should only be used on unix like machines
r
true
but that is not part of my sprint work lol
😉 1
s
I'm wondering if the issue is related to your installation. On https://rancher-users.slack.com/archives/C0200L1N1MM/p1681409812779229?thread_ts=1681407400.244819&cid=C0200L1N1MM I saw you used an *.msi file, but the Rancher Desktop MSI installer has been added with version 1.7.0.
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