04/07/2023, 9:16 PM
did SUSE make you guys remove the support-bundle tool from the rancher image? If so, not a bad move to generate support dollars and prevent me from taking up non-support resources. I'd be willing to spend the same amount of money I spend on my VMUG subscription if that is the case. I'll reach out to a SUSE rep and see what the options are for consultant like myself not backed by corporate $$$


04/08/2023, 12:58 AM
Are you talking about the support bundle thing that LH and Harvester use? For Rancher I think we always just asked people to use the log collector script.


04/08/2023, 1:21 AM
there was a link in the UI for at least Rancher to generate a support bundle and always an option to run 'rancher support' in the rancher container. I'll take a look at this log collector script you speak of.
I was able to run that script directly on that ubuntu node! And you can still generate support bundles from the harvester UI. Thank you @creamy-pencil-82913. I will report my findings (yes still failed with rancher manager 2.6.9) in #harvester and get their thoughts while I wait for a call back from a SUSE rep to find out how I can some dirt cheap support so I too can be folded into this SUSE behemoth they are creating. 😉


04/09/2023, 9:07 AM
"dirt cheap support" Let me know how that goes 😆


04/12/2023, 2:15 PM
I'm willing to pay the same amount I pay for my VMUG subscription and I have already taken up enough everyone's time here, it only seems fair if I am truly interesting in seeing them succeed against the behemoth that is vmware (or I mean Broadcom, lol).