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Title
b
bright-fireman-42144
04/07/2023, 9:16 PMdid SUSE make you guys remove the support-bundle tool from the rancher image? If so, not a bad move to generate support dollars and prevent me from taking up non-support resources. I'd be willing to spend the same amount of money I spend on my VMUG subscription if that is the case. I'll reach out to a SUSE rep and see what the options are for consultant like myself not backed by corporate $$$
c
creamy-pencil-82913
04/08/2023, 12:58 AMAre you talking about the support bundle thing that LH and Harvester use? For Rancher I think we always just asked people to use the log collector script.
b
bright-fireman-42144
04/08/2023, 1:21 AMthere was a link in the UI for at least Rancher to generate a support bundle and always an option to run 'rancher support' in the rancher container. I'll take a look at this log collector script you speak of.
I was able to run that script directly on that ubuntu node! And you can still generate support bundles from the harvester UI. Thank you @creamy-pencil-82913. I will report my findings (yes still failed with rancher manager 2.6.9) in #harvester and get their thoughts while I wait for a call back from a SUSE rep to find out how I can some dirt cheap support so I too can be folded into this SUSE behemoth they are creating. 😉
s
sparse-fireman-14239
04/09/2023, 9:07 AM"dirt cheap support" Let me know how that goes 😆
b
bright-fireman-42144
04/12/2023, 2:15 PMI'm willing to pay the same amount I pay for my VMUG subscription and I have already taken up enough everyone's time here, it only seems fair if I am truly interesting in seeing them succeed against the behemoth that is vmware (or I mean Broadcom, lol).