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busy-judge-4614

03/30/2023, 12:48 PM
Is there any reason when I login to Rancher, I always have to enter my details twice?
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bland-book-26607

03/30/2023, 2:56 PM
Do you see any errors in the browser console? (right click page>inspect>navigate to ‘console’ tab). This could be related to a password manager/browser extension; if you’re using one, could you disable it and try again?
What version of rancher are you running?
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busy-judge-4614

03/30/2023, 3:47 PM
Hi, thanks. I am only using iCloud keychain as I use on many other sites. I’ve only noticed this ‘double login’ issue on the rancher UI. Is there a way to tell from the web ui, which version I have installed?
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bland-book-26607

03/30/2023, 5:04 PM
You should be able to see it in the lower left side of the page once you’re logged in
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busy-judge-4614

03/30/2023, 8:28 PM
Thanks, it is 2.7.1
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bland-book-26607

03/31/2023, 3:54 PM
Hmm ok, I can’t reproduce this on 2.7.1 myself. Could you open the browser console and look for errors on login? The message in your screenshot would normally appear when an auth session times out, in other words, the ui was getting responses with headers indicating you were logged in then got one without that header…could be that the ui is misrepresenting the actual problem though
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busy-judge-4614

04/03/2023, 2:12 PM
Hi, I tried to record the screen, not sure if it is any help?
Screen Recording 2023-04-03 at 15.09.20.mov